Choosing a Contractor
FAQ: Considerations when choosing a contractor
Comparing Estimates
FAQ: What to look for when comparing estimates
Project Expectations
FAQ: What are some expectations once we have an signed contract
Choosing a Contractor
A contractor should be easy to talk to, trustworthy and reputable.
Local paint stores are always a good reference because they know who is doing quality work.
A contractor should be knowledgeable of products and processes that will be used on your project.
They should be able to inform you about the different options available specific to your project.
NO!!! Subcontracted employees are not covered under the Painting Contractors Workers’ Compensation, therefore the homeowner could be liable if anyone is hurt on the job.
Also, subcontractors may not have the proper training and oversight by the business that you hired to do the work.
A State of Alaska business license as well as a Specialty Contractor License awarded by the state.
Being Licensed, Bonded and Insured is also a requirement in Alaska.
Each of these provide protection to customers in different ways.
Proper business licensing shows that the necessary steps have been taken to conduct business in a certain area.
Bonding is basically insurance for the customer in the event of a claim against the business.
Insurance protects the business’ employees and equipment in the case of an accident on a job site.
Comparing Estimates
Painting estimates can vary drastically depending on quality of paint, number of coats applied and amount of prep work.
An estimate should specifically break out the work to be done from start to finish in a way that the customer can understand.
If an estimate lacks details, it increases the likelihood that a customer will not get the results they expected.
A detailed written estimate is a tool for the customer as well as the painting contractor.
When a customer agrees to a written proposal, it shows that both parties are on the same page before the project starts.
It also provides the customer with another opportunity to see how professional the contractor will be to work with.
First impressions are a big factor whether your project is big or small.
Your painting professional should be easy to talk to and be able to answer any questions you might have.
It is the contractors job to educate customers of their options; so that the customer can make an educated decision on the direction of the project.
Project Expectations
There will be communication to finalize colors and coordinate a schedule that works for you.
Customers can expect to be contacted prior to the start date to discuss any final details, questions or concerns.
Yes, we are very flexible and want 100% satisfaction when the project is completed.
We ask that customers choose colors as soon as possible.
We ask that belongings be moved away from areas to be painted.
Windows should be closed when we are scheduled to pressure wash
And we do appreciate you picking up the ‘dog doo’… nothing is worse than tracking that up your ladder.
We require small belongings and wall hangings to be removed from the work area.
Please do not fill any holes in the wall, unless otherwise discussed, this often creates more work for us upon arrival.